ENO HangTough Guarantee logo, 30-Day Returns logo, and Free shipping on orders 49 $ or more logo

ENO Privacy Policy

This Privacy Policy governs how Eagles Nest Outfitters, Inc (ENO) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.eaglesnestoutfittersinc.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Eagles Nest Outfitters Inc.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the User's means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How ENO Uses Collected Information

Eagles Nest Outfitters Inc collects and uses User's personal information for the following purposes:

  • To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you. We may share personal user data with third-party service providers when required to assist in connection with website maintenance, upgrades, new releases, or analytics data review or compilation. 
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: The email address Users provide for order processing, will only be used to send them information and updates about their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
  • To send periodic SMS messages: We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

How ENO Protects Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent User's personal identification information to others.  We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to This Privacy Policy

Eagles Nest Outfitters Inc has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us at ENO

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Eagles Nest Outfitters Inc
www.enonation.com
Eagles Nest Outfitters Inc
601 Sweeten Creek Industrial Park Asheville NC 28803
828-252-7808
mail@enonation.com

This document was last updated on June 26, 2024.